Field Aftersales - Piaggio Group UK

About Us:

The Piaggio Group is a global leader in the mobility sector, known for innovation, design excellence, and iconic brands that have shaped the world of two-wheel transportation in the form of Vespa, Piaggio, Aprilia, and Moto Guzzi. Together, these brands represent a unique combination of heritage, technology, and lifestyle.

As we continue to develop and strengthen our presence in the UK market, we are looking for a dynamic and driven Field After Sales person to join our team.

Role Overview:

This is an exciting opportunity for a proactive professional with experience in 2-wheel after sales operations to play a key role in developing the service network in the UK market.
A Technical knowledge of the Motorcycle industry is required along with an understanding of all brands held would be an advantage. The role is to support the brand values by providing technical and aftersales support to the Dealers through dealer visits and distance management. The role would ideally suit an individual currently working as a Technician or Service Manager in a dealer, looking to take that next step with an OEM.

Key Responsibilities:

• Support technical staff within the dealership
• Delivering new technologies within the product range
• Assisting dealers as requested or required on Technical or systems queries
• Management of Aftersales issues arising from both Customer Services and the Dealer
• Managing Brand KPIs with specific focus on Aftersales metrics

Apply Now!

If you’re excited by the prospect of growing the dealer footprint for Vespa, Piaggio, Aprilia, and Moto Guzzi, and want to make a tangible impact for a leading manufacturer, we want to hear from you!
Please apply direct via this ad or send your CV and a covering letter outlining your suitability for the role to:
Luca Massei – UK Country Manager
luca.massei@uk.piaggio.com

Essential

• Understanding of technical, mechanical, electrical, and diagnostic principles.
• Professional personal presentation and manner
• Common-sense approach
• Effective communication skills at all levels both written and verbal.
• Self-motivated and dynamic in your approach to business, with the ability to work under your own initiative
• Computer literate
• UK driving licence required (motorcycle licence a plus).

Benefits

What We Offer:

• Competitive salary and performance-related bonus
• Company car and travel expenses
• 22 days holiday + bank holidays
• Pension scheme
• Opportunity to work with some of the most iconic brands in the world of mobility