Motorcycle Service Advisor

Do you have a passion for Motorcycles and great customer care ?
We have an excellent opportunity available for a motivated Service Advisor to join our Aftersales team at our BMW Motorrad, Yamaha & Royal Enfield Centre in Peterborough.
As a Motorcycle Service Advisor, you will need to be able to provide outstanding customer care and be the vital link between our customers and the workshop. You will advise and consult on Motorcycle servicing and repairs and keep the customer up to date at every stage.
You will also liaise with technicians/workshop Manager about vehicle statuses and ensure that they will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
This is an exciting role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
If you feel you have the necessary skills passion and enthusiasm please get in touch now !

Ideal Candidate

The ideal candidate will possess aftersales experience from the automotive industry. BMW and or Yamaha experience would be advantageous although this is not essential. You must have great customer service skills a positive attitude and the desire to succeed

Essential

Hold a full Motorcycle Licence or the desire to obtain one.
Good communication skills
Excellent interpersonal skills
Team player
Demonstrate empathy to customers while maintaining a positive work ethic in a fast-paced environment.

Benefits

- An excellent remuneration Package
- Staff onsite parking.
- BMW staff bike scheme.
- Staff discount scheme
- 25 days holiday rising with service, plus all bank holidays.
- Industry leading training and development through the BMW & Yamaha academy