Motorcycle Sales Executive

Do you live and breathe Motorcycles? Do you have previous sales or customer service experience? We are looking for a talented individual with an outstanding and proven track record in sales.

Our customers might be as passionate about bikes as you. But they still want to be inspired by a great experience from an enthusiast they trust. You’ll make sure that each customer feels they’re a one-off by understanding exactly where bikes fit into their lifestyle. It’s about understanding the customer and how different bikes and options will fit their needs – or simply give them riding pleasure.

Your main responsibilities include:

- Greeting all customers with enthusiasm and a smile.
- Providing first class customer service and consultation to customers whether face-to-face, phone, online or alternative channels.
- Pro-actively and consistently prospecting of new and existing customers via regular direct approaches, telephone or event marketing. Communicating product, finance, technology and tactical.
- Creating & maintaining customer records and administrative information on relevant databases (contact details, date of last contact, customer notes).
- Communicating and liaising with customers from initial contact through to purchase and the lifecycle of the product.
- Qualification of customer needs including clarifying the type of vehicle use, suggested equipment, delivery date, financing/insurance, purchasing motivations and additional relevant information.
- Proactively providing customer test rides based on their needs.
- Negotiating the sale around the type of vehicle suitable based on assessment of customer needs and effective qualification.

We're looking for candidates with a full valid UK Driving Licence, excellent communication skills, a pleasant and polite manner, ability to work in a team and autonomously and you must be able to deliver first class customer service.

Ideal Candidate

This role would ideally suit candidates with a background and experience in Motorcycle/Automotive Sales but this is not essential.

Essential

The successful Motorcycle Sales Executive will have the following:

- Excellent customer service skills
- Good communication skills
- Be highly motivated, target oriented and driven to succeed
- Strong organisational and prioritisation skills
- Positive and flexible working attitude
- Excellent attention to detail
- Full UK Motorcycle Licence

Benefits

A very competitive basic salary will be awarded to the successful candidate together with a generous commission structure which is payable on all sales of bikes, clothing, accessories and finance & insurance.
23 days holiday.
5 days a week on a rota basis to include weekends.
Use of a company Motorcycle.
Industry leading BMW Training and Development.