Motorcycle Sales Specialist - BMW Welwyn Garden City

A fantastic opportunity has arisen for a Sales Specialist to join our experienced team at BMW Motorrad Welwyn Garden City.

About the Role:

This role will ideally suit someone with motor-trade retail sales experience who is looking to establish a career in the motorcycle industry as a Sales Specialist and who is willing to learn from our already successful and friendly team or someone who is already selling successfully in the motorcycle / automotive industry and is looking for the next challenge in their career.

Standard customer service is not enough here, you will genuinely want to take ownership of our customer’s needs, wants and desires, you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe BMW Motorrad, to us this is far more than just a place of work!

Position Purpose/Key Responsibilities:

- Reporting to the Sales Manager.
- Achieving vehicle profit and volume targets.
- Maintaining above national average for our Customer Experience Programme and Mystery Shops.
- Managing all Sales enquiries by use of Kerridge / Drive and Manufacturer CRM systems.
- Ensuring accurate completion of all Sales documentation.
- Ensuring Showroom display and presentation is second to none.
- Deliver first class leading customer service with every interaction.
- Actively drive the performance of New, Used and Finance related sales.
- Adhere to all manufacturer and LIND programmes.
- Actively promote the high standards of BMW Motorrad at all times.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding out own BMW motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.

Ideal Candidate

The ideal candidate will take pride in their ability to maximise sales and profit opportunities, whilst simultaneously delivering exceptional levels of professionalism and above all, an outstanding customer experience.

Essential

The successful candidate will:

- Hold a Full UK Motorcycle Licence.
- Have previous experience working as a Sales Executive in a dealership.
- Have a desire to be close to our customers (we ride too, and we regularly attend events, social meetings, and rallies).
- Be a team player and foster strong inter-departmental relationships.
- Have strong interpersonal and communication skills.
- Be self-motivated, ambitious, professional, and forward thinking.
- Be focused on achieving business goals.
- Have the ability to work within a defined sales process.
- Have a desire to have fun!

Benefits

Benefits Include:

- 39 hour working week – Tuesday through Saturday.
- 22 days holiday rising with service, plus bank holidays.
- Onsite Parking.
- Employee Assistance Programme.
- Motorcycle staff lease scheme (BMW).
- Generous Staff discounts on BMW branded products.
- Ongoing support with LIND Training and Development .
- Manufacturer training .
- The opportunity to work in a great environment with great people.
- Being a part of the LIND Family.
- Opportunity to grow with our business.