Motorcycle Parts & Warranty Manager

We are looking for a Motorcycle Parts & Warranty Manager who will be able to bring their passion and enthusiasm for Aftersales and customer service into our client's successful multi-franchised motorcycle & scooter dealership in West London. This is an excellent opportunity for the right candidate to join a very successful motorcycle business working with some of the most successful and iconic brands in the motorcycle market today.

Duties include but are not exclusive to:

- Organising all data capture to ensure that customers are communicated with effectively and every opportunity for selling and promoting the activity of the Parts department is fully maximised.
- Making sure that Parts Aftersales CSI scores reflect the expectations of the business and manufacturer.
- Developing and maximising every opportunity for the sale of parts & accessories.
- Ensuring the correct and efficient supply of parts to the workshop as and when required.
- Efficient management and ordering of parts stock.
- Processing warranty claims effectively.

Ideal Candidate

The ideal candidate will have a successful track record in the Aftersales / Service side of the business from either the motorcycle or automotive industries and a solid technical understanding of motorcycles.

Essential

A passion for motorcycles is an absolute must as is the ability to deliver results.
A good technical knowledge of motorcycles together with the ability to communicate clearly with both the workshop and customers.
A full motorcycle and driving licence.

Benefits

Final salary awarded to the successful candidate will be negotiable and will fully reflect both experience and qualifications.