Motorcycle Aftersales Advisor

As a Triumph Essex Aftersales Advisor you are the one of the first people customers meet when they come into the Dealership for their servicing needs. A keen interest in outstanding customer service is therefore crucial. We want customers to recommend us to family and friends as a result of our service to them. We want to provide the very best service to our customers so they tell their friends, family and colleagues.

If successful you will be welcomed into our family owned and managed team, where you will receive training in service selling techniques, company processes and our aftersales customer care. Our dedicated training will ensure you are able to provide the best levels of service and care that we are associated with.

Successful candidates must show evidence of passion about customer service, show self-motivation to be part of our highly successful Aftersales team and also be competent working alone and as part of a team. Triumph Motorcycles is consistently ranked among the world's top-valued brands and one of the fastest growing motorcycle manufacturers in the world. As a founder dealership in the modern Triumph motorcycle era, we have grown steadily since 1991 to become one of the top 5 nationally within the Triumph family. We were proud recipients of the coveted Triumph Dealer of the Year award on 2 occasions in the last 3 years, amongst numerous other prestigious awards.

There is a winning team culture at Triumph Essex and we want the successful candidate to join us on our journey. There is no better job satisfaction than being regarded as providing outstanding customer service and being winners. Do you have what it takes to join us?

Ideal Candidate

The ideal candidate will be enthusiastic and great with customers. A passion for motorcycles is also highly desirable.
Any previous experience with the Triumph Brand would be highly advantageous

Essential

A good communicator and have great interaction skills.
Highly motivated and have a determination to succeed.
Well organised and be able to manage your time.
A valid full UK driving licence with no more than 3 points, a clean motorcycle licence would be beneficial.

Desirable

As with any progressive business we use a number of systems. Ideally, you will be computer literate and ideally have used computers and computer systems before.
Much of what we do involves numbers so basic mathematic skills is required.

Benefits

A competitive salary, performance related bonus and joining a great place to work with a group of like-minded enthusiasts.
Triumph branded uniform and with a discount on merchandise and motorcycles.
There is free parking onsite and the best biking roads in the area for your ride to work.