Account Manager

Feridax (1957) Ltd founded in 1957 is the largest wholesale importer and exporter of motorcycle clothing and accessories brands in the UK.

We currently have an opportunity to join our sales team as an Account Manager with responsibility for the North of England.

Role Summary:

As an Account Manager, your primary responsibility will be to generate the maximum amount of profitable sales via your existing account network and actively prospecting new retail opportunities.

Additional Responsibilities and Accountabilities:

- Generate sales to achieve maximum profitability against annual sales targets.
- Identify and exploit new sales opportunities with existing and potential customers.
- Monitor customer accounts within the allocated sales area to ensure that sales potential is fully exploited.
- Establish and maintain effective communication links with other company departments.
- Maintain accurate records of all call activity and prepare regular forecasts to enable effective forward planning.
- Develop knowledge and maintain awareness of company products and competitors.
- Monitor any excessive debts and assist in collecting them as and when required.
- Communicate customer feedback to all relevant departments to achieve the highest possible customer satisfaction across every contact point along the customer journey.
- Maintain contact with the sales office and returns department in relation to account queries, returns or damage to goods etc.
- Attend and participate in national sales meetings.
- Relay customer feedback as part of ongoing product development opportunities.
- Attend exhibitions and trade fairs throughout the UK and Europe.
- Attend dealer events to promote the company's products.

Core Competencies:

- Must be an outstanding communicator with the ability to multitask in a fast-paced industry.
- Self-motivated, goal oriented, with a hunger to win.
- Ability to demonstrate strong time management and organisational skills.
- Ability to demonstrate their capability to develop strong interpersonal working relationships and work in a team environment.
- Flexible approach to work to move with the demands of the role and the industry.

Essential

Required Education, Experience and Skills:

- Three years of relevant sales experience, preferably within the motorcycle industry, however not essential.
- Proven proficiency in the Microsoft Office packages ie Outlook, Word, Powerpoint, Excel.
- General knowledge and interest in the world of motorcycling.
- Strong customer service orientation.