Motorrad Product Specialist

Your job is to share your passion for our products in a pressure-free way. In many ways, you will be a ‘brand ambassador.’ The aim is to make customers feel excited about the bikes – and impressed that they are getting a personalized service.

One of the great things about the job is that you’ll get to test drive every bike we sell. That way you can truly bring the experience of riding these amazing machines to life. But it’s not just about highlighting the engine performance and bike’s features. It’s about understanding the customer and how different bikes and options will fit their needs – or simply give them riding pleasure.

Ideal Candidate

Planning & Organizing

• Possesses a high level of attention to detail and accuracy.
• Aims to achieve results in a timely, considered & cost effective way.
• Understands business strategy and can plan priorities accordingly.

Self-Management & Resilience

• Manages his/her time appropriately, taking into account costs and time.
• Priorities information and works in a structured and efficient manner – even under pressure.
• Presents good arguments to support propositions, negotiates with a sense for the “right” moment and remains objective when faced with criticism.

Interpersonal Skills & Communication

• Communicates openly, friendly, and eloquently by using different communication methods and puts people at ease.
• Is tactful and sensitive and communicates with impact.
• Easily builds up relationships, is emphatic and self-confident.
• Is engaging, open for personal interaction, and pleasant.

Customer & Service Orientation

• Creates a premium customer experience. Identifies and anticipates customer’s expectations and needs.
• Assures that customer issues are resolved and focuses on customer satisfaction.
Flexibility & Desire to Learn

• Responds and adapts quickly to unknown situations, is flexible, self-reflective, and willingly improves own skills and competence.
• Shows an openness to change, innovates processes, and strives for new ideas.

Essential

• Full valid UK driving licence.
• Full valid UK motorcycle licence.
• Eligibility to work in the UK.

Desirable

• Knowledge of FCA compliance.
• Previous sales experience

Benefits

30 days holiday inclusive of Bank Holidays, Company Motorbike, Pension contribution and industry leading BMW Training and Development