Motorcycle Technician

Established in 1989 Norton Way Motors is a family run company representing Honda, Mazda, Peugeot, Nissan, Skoda and Kia with dealerships in West London and Hertfordshire.

We believe in ‘being the best’ and we want the best to work with us. We have an opportunity for a fully qualified and experienced Motorcycle Technician to join our busy Honda bike workshop in Chiswick, West London. You will work on Honda’s range of world renowned products, from the Vision 110 Scooter to the famous CBR1000RR Fireblade and the most revolutionary and innovative models such as the All New Africa Twin CRF1000 Adventure Bike. We are fully committed to quality and excellence in everything that we do, as such a willingness to strive to be the best in everything you do is a must.

Key Responsibilities;

• Carry out repairs and services to motorcycles following procedures and ensuring the highest possible standards are maintained
• Interpret instructions from the job card/repair order, complying with repair instructions and stipulated settings and tolerances from manufacturers' manuals, bulletins, check sheets, etc.
• Accurately report and record work done and tests carried out and to immediately report any further works required or vehicle faults
• Instruct the parts department of the parts that are necessary for the repair
• Liaise with customers on technical/product matters
• Keep up-to-date with the most recent changes in technology, techniques and in the commercial developments

Customers are at the heart of everything we do, building relationships and loyalty so customers come back time and time again, as such the ability to be hands on and deliver exceptional levels of customer satisfactions is a must. If you have the experience and skills we require apply direct via this ad now.

Ideal Candidate

The ideal candidate will be qualified to NVQ Level 3 minimum or equivalent and possess 2 yrs+ experience as a qualified Motorcycle Technician.

Essential

• A full UK motorcycle licence is essential
• Ability to achieve high productivity and efficiency
• A high level of accuracy with excellent attention to detail
• Team player with a positive and can do attitude
• Self-motivated and customer focused
• Excellent communication skills
• Ability to deliver customer distinction at all times

Desirable

• If you are a MOT Tester that would be an advantage
• Previous main dealership experience is desirable but not essential

Benefits

In return, we offer;

• Staff company car scheme, 2 cars per household (after qualifying period)
• 28 days holiday (including Bank Holidays) plus the option to purchase up to 5 days additional holiday days
• Contributory pension scheme
• Rewards portal offering retail discounts across the UK
• Preferential rates on vehicle purchases, servicing and parts
• We take great pride in our workforce hosting an annual awards ceremony to further recognise and reward our top achievers

Full industry-leading Honda training will be provided, enabling the successful candidate to work towards Master Technician status.